Privacy Laws

Self StorageDowntown Storage and Records Management wants to make sure you know what you need to know about privacy laws. Self-storage is not exempt from certain laws, and as a consumer, it is very important that you understand your rights before you choose a company to store with. Educating yourself may help you decide on a company as well as prevent any mishaps in identity theft or monthly leasing contracts.

There is some confusion surrounding social security number restrictions. While Downtown Storage is not able to offer concrete legal advice, it can offer a general rule of thumb. Storage companies are allowed to ask for your social security number, but you are not required by law to give it. From that point, it is up to the particular company to decide whether they will carry on with the transaction. Ask your storage company about their policies concerning the matter.

Another question mark in storage is records disposal. Self-storage is much like any other company: they must dispose of your information properly. Whether they shred your information to pieces or delete information from their systems, they have to dispose in a way that protects against identity thieves. If not, court action can be taken and they can be fined depending on damages.

Fairly recently, there have been some self-storage court cases about police searches. Police must have a warrant to search a storage unit. If there is justifiable suspicion or past offenses, getting a warrant will not be difficult. It gets tricky when the company allows search dogs to train in their facilities. Is a “sniff” considered an illegal search? Is it lawful? Courts have not determined this. Luckily, the solution is simple. Try not to store unlawful items, friends.

Idaho has specific procedures that determine what a storage executive does with uncompensated units. If a storage tenant has been missing their payments, the company is allowed to auction everything in the unit in order to clear it for another tenant. There must be a minimum of 84 days between missed payment and auction. That is nearly three months, which should be plenty of time to take care of outstanding payments. Auction funds must first go to paying off the rent. Any remaining money must go into an account for the tenant to later collect. Money should not be distributed anywhere else.

The Better Business Bureau checks to make sure their companies are safeguarding your privacy, telling the truth, and “embodying integrity”. Downtown Storage has an A+ rating at the Better Business Bureau.

Remember – every storage company is different. It is essential to ask them about their procedures. Doing your own research is always a good idea. If you have questions about privacy policies at Downtown Storage, please call (208) 336-5050.

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